Salary: $62,400.00 - $87,300.00 Annually

Location : 100 W. McBee Street - Greenville, SC

Job Type: Full Time

Job Number: 01187

Department: PUBLIC TRANSPORTATION

Division: PUBLIC TRANSPORTATION ADMINISTRATION

Opening Date: 07/29/2024

FLSA: Exempt

Brief Description

Job Summary

Under general direction and in compliance with standard operating procedures and policies, manages the bus stop installation process, conducts short-range planning, and analyzes transit data. Acts as the project manager for the installation of bus stops and amenities. Develops and implements recommendations in bus stop locations and spacing. Based on agency needs, assists in route planning, and actively participates in hearings and meetings for public input. Creates extended deviations due to road closures. Using Greenlink's planning software, ensures all route mapping is up to date. Assists the Department Director and Transit Programs & Facilities Administrator in organizational strategic planning and creation of goals and objectives, as needed. Presents oral staff reports to the Greenville Transit Authority (GTA) Board of Directors (Board) and public. Responsible for the provision of National Transit Database (NTD) and Transit Asset Management (TAM) reporting to the Federal Transit Administration (FTA) and Operating Statistics (OPSTATS) reporting to the South Carolina Department of Transportation (SCDOT). Remains proficient with new technologies related to public transportation.

Job Duties

Essential Functions

Essential Functions

% of Time

Oversee Bus Stop Installation Process: Utilize relevant technology including, but not limited to, Geographic Information System (GIS), demographics, census information, and economic factors to prioritize installation of bus stop amenities throughout Greenlink's service area. Manage the stops permitting process, coordinate with stakeholders such as SCDOT, Greenville County, local municipalities, and private property owners to ensure all documentation is filed appropriately. Write scopes of work for bus stops, amenities, and labor. Use scopes of work to procure amenities and construction services in collaboration with the City's Procurement division, and in compliance with all applicable federal, state, and local policies and procedures. Oversee the bus stop construction process through project lifecycle, ensure all work is completed in accordance with regulations as outlined in the signed contract, including compliance with the Davis-Bacon Act. Review building permitting within the City of Greenville for compliance with transit amenity requirements. Work with developers to ensure public transit is accounted for in development and redevelopment throughout the current and future Greenlink service area. Attend meetings as related to road and sidewalk improvements to ensure transit stops are also updated. Coordinate with the Transit Operations Division to collaborate on route modifications and amenity upgrades on a regular basis.

60%

Conduct Active Planning: Analyze existing transit routes and ensure effective design by implementing route and timetable updates, as needed. Conduct public hearings related to system changes. Utilize data to inform route and system analyses. Participate in the Greenville-Pickens Area Transportation (GPATS) meetings and projects, as needed. In coordination with the Fleet Manager, update the Transit Asset Management (TAM) plan on a regular basis. Support the development, implementation, and continuous improvement of Safety Management System (SMS) processes and activities. Incorporate safety risk management activities in route analysis and bus stop upgrades/installation processes. Document safety issues or concerns directly observed or reported by front-line employees and the public and submit to the Chief Safety Officer.

20%

Maintain Intelligent Transit System (ITS) & Infrastructure Database: Utilize Greenlink's data to create maps in Greenlink's ITS for internal and public consumption. Ensure internal databases, maps of routes, stops, and amenities are kept up to date, including, but not limited to, those located within Greenlink's Route Planning Software. Work with ITS vendor and Google Transit to ensure all General Transit Feed Specification-real time (GTFS-rt) information is processing properly. Run reports weekly to ensure ITS is working properly and validate data integrity. Coordinate with various GIS departments to share transit data and maps. Work with Operations staff to troubleshoot issues with ITS.

10%

Compile/Submit Monthly KPIs and National Transit Database (NTD) Reporting: Create Key Performance Indicators (KPIs) documentation for the Board and the public. Collect, compile, and analyze Passenger Miles Traveled (PMT) data. Provide operational statistics working with administrative staff, the Transit Programs & Facilities Administrator, and the Director to facilitate the operational information for the NTD Base Report. Obtain NTD data from KPI reports and enter into Federal Transit Administration System (TrAMS). Enter and reconcile monthly ridership reports for both demand response and fixed route service. Create and submit the annual NTD report. Address any outstanding issues that ensue. Coordinate with the FTA and its representatives on the accuracy of the data submitted and certifications held.

10%

Perform other duties as assigned.

Qualifications

Job Requirements

Bachelor's degree in civil engineering, planning, urban studies, business, geography, or a related field.

Over two (2) years of experience in project management, civil engineering, transit planning, or a closely related field.

Preferred Qualifications

Master's degree in planning, urban studies, business, or a related field.

GIS experience.

Driver's License Requirements

Valid South Carolina Class D Driver's License.

Performance Requirements

Knowledge of:

Theory, principles, practices, procedures, and information sources of urban and transportation planning.

Methods and procedures used in the development and analysis of planning information.

Economic, environmental, and/or social concepts applicable to the transportation planning process.

Local, state, and federal law and regulations governing the provision of public transit services.

Community trends and market analysis techniques.

Statistical analyses techniques and formulas relevant to the planning process.

Methods and techniques of developing, coordinating, and implementing public involvement and outreach processes on complex and/or politically sensitive transit issues.

Principles and practices of sound business communication.

Ability to:

Create maps and analyze spatial information using Greenlink's Mapping Software.

Create clear and compelling presentations and graphics in PowerPoint and/or graphics editing software.

Create and organize complex data spreadsheets, including the use of calculating formulas.

Prepare, organize, and submit technical documents for permit approvals.

Prepare clear, concise, and comprehensive correspondence, technical documents, reports, studies, and other written materials.

Present ideas and requirements clearly and persuasively, orally and in writing, to diverse, internal and external technical and non-technical audiences.

Perform difficult and complex technical research and analysis of planning issues or problems, evaluate alternatives, and recommend or adopt effective courses of action.

Understand, interpret, explain, and apply local, regional, state and federal law, regulations, policies, procedures and standards, and planning principles and practices to specialized and diverse planning processes.

Interpret and present maps, graphs, statistical data, and visual displays clearly and effectively to a variety of audiences.

Instruct others in work procedures and practices.

Analyze complex confidential problems, evaluate alternatives and make sound, appropriate recommendations.

Interpret personnel policies and procedures and applicable local, state, and federal legislation.

Understand and follow oral and written instructions.

Exercise sound, expert independent judgment within general policy guidelines.

Exercise tact, discretion, and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.

Establish and maintain effective customer-focused working relationships with all levels of management, employees, employee organizations and their representatives, other governmental officials, community groups, and the public.

Operate general office equipment to include scanner, printer, copier, telephone, projector, and computer with Microsoft Office Suite.

Utilize specialized software and systems to include Android OS, iOS, ArcGIS, and Google Maps.

Other Information

Working Conditions

Primary Work Location: Office Environment.

Protective Equipment Required: None.

Environmental/Health and Safety Factors: Relatively free from unpleasant environmental conditions or hazards.

Physical Demands: Continuously requires sitting, vision, and hearing. Frequently requires walking and talking. Occasionally requires standing and reaching. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Mental Demands: Frequently requires tedious or exacting work and working closely with others as part of a team. Occasionally requires time pressures, frequent change of tasks, and performing multiple tasks simultaneously.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here:

HEALTH INSURANCE

The City offers the following health insurance options to eligible employees:

Medical
Dental
Vision
Basic Term Life
Employee Supplemental Life
Spouse Term Life
Child Term Life
Short Term Disability (STD)
Long Term Disability (LTD)
Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)

All health insurance coverage is effective the first of the month following the employee's hire date except for LTD which is effective the 91st day following date of hire.

LEAVE & HOLIDAY BENEFITS

General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
The City of Greenville observes 11 paid holidays.

RETIREMENT BENEFITS
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

AWARDS & RECOGNITION

Employee Recognition & Awards Program (ER&A)
Employee Service Awards
Longevity Bonus

OTHER BENEFITS & OPPORTUNITIES

Worker's Compensation
Deferred Compensation
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)

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